Project management & installation
Project Management begins from the moment that you decide to place your order with Traka. Our specialist Customer Account Managers work behind the scenes with our sales team to ensure a seamless handover.
Services
Local when you need us, global when it counts.
At Traka, we strive to build partnerships for life by helping implement the right solution for your business, and providing world-class support for each and every customer.
From the initial consultation, to on-site deployment and on-going technical support, Traka is there to help you succeed in managing what matters most to your organization.
The tools for a successful solution
Training
Our training department to provides a comprehensive range of courses to enhance your knowledge and skills with the aim that the courses give you the best qualifications for long-term success in an environment as dynamic as the asset management industry.
Customer support
Customer satisfaction is our top priority – at Traka we pride ourselves on building long term partnerships from initial hardware installation, through the system software configuration and user training and finally in providing on-going customer support via our help-desk.
Maintenance contracts
In the unlikely event that you do experience a problem with your Traka system, our dedicated customer support service, located in the UK, US, EMEA and Oceania, operate a fast and efficient telephone service to assist you quickly in resolving any problems.
You're the expert in your business, we're the experts in Traka. Together, we'll design an effective solution.
You'll have our expert advice every step of the way:
- A sales manager to gather requirements and plan system configuration
- An experienced engineer to install, configure and test the system on location
- Training for your administrators and staff
- Aftercare from our account management team
- Dedicated support via phone and email
- Optional KEYCare maintenance options for years of worry-free performance
Let's discuss your needs
If you have any questions regarding our professional services, training, support or maintenance options for your organization, please contact us.
