Palm Beach Sheriff’s Office: Seven years, eight cabinets, and an expansive portfolio of keys

The Palm Beach Sheriff’s Office (PBSO) is one of the largest law enforcement agencies in the U.S., with more than 5,000 employees and responsibility for protecting one of Florida’s most populous counties. The agency oversees more than 60 sites across the region, from district offices and detention facilities to courthouses, evidence rooms and fleet operations.

It also operates a large vehicle fleet, manages an expansive portfolio of master keys and maintains the infrastructure that supports a county of more than 1.5 million residents. In an organisation of this size and scope, systems of accountability and efficiency are essential.

Like many large agencies, PBSO once faced the challenge of securing assets that range from facility master keys to fleet vehicles. Manual processes may work in smaller organisations, but at the scale of PBSO, gaps in accountability can have costly consequences. The agency’s experience highlights an issue many law enforcement leaders nationwide are grappling with: how to replace outdated, manual systems with solutions that provide both security and efficiency.