Customer service Specialist
An Amazing Career opportunity for Customer servise Specialist of AAOSK !
Are you a confident communicator, who can demonstrate interpersonal flexibility, initiative, innovation, perseverance, and integrity? Do you want to work somewhere you can add value? Do you want to develop your career with the global industry leader who has a fantastic reputation?
If yes, we would like to hear from you!
About Us
ASSA ABLOY is the global leader in access solutions, dedicated to satisfying end-user needs for security, safety and convenience. With offices in over 70 countries, we are represented in all major regions within both mature and emerging markets. Our iconic brands, such as Gateman, King and Yale are driven by innovation and have been recognised with ASSA ABLOY’s inclusion in Forbes’ Top 100 most innovative companies list, on four separate occasions.
Join an organization that is a leader within its industry and collaborates closely with clients and partners to deliver their innovative and diverse solutions.
Why work with us?
- Opportunity to work for a large successful global organisation;
- Access to an Employee Assistance Program for all employees;
- Ongoing learning and development to meet your professional development needs;
- A supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.
About The Role
RESPONSIBILITIES
- Provide administrative support to the sales team and sales management.
- Processing from customer orders received through email, phone, or online systems to cash collection (O2C process)
- Respond to customer inquiries and resolve issues related to orders, deliveries, and product returns etc.
- Provide regular sales reports accurately to a manager or relevant team co-worker.
- Develop and maintain a strong understanding of our products and services.
- Understanding the sales activity flow of the Sales team and supporting document work related to sales and finance team.
- Any other work coordination when it is necessary.
- Disclaimer - The function and skills described here are general in nature and represent the type of work performed, but they do not constitute an exhaustive list of the duties and responsibilities performed on the job.
REQUIREMENT
- Minimum of 1-2 years of experience in sales support, inside sales, order processing, marketing, or customer service.
- Associate degree or equivalent
- Strong ability to collaborate and coordinate with other departments
- Ability to take responsibility and work autonomously.
- Maintain accurate records of sales activities and client interactions.
- Develop and maintain a strong understanding of our products and services.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
