Maintenance options
Safeguard your investment
Traka extended care gives you peace of mind knowing you've safeguarded your investment. Our value-added services and support will help you optimize your system and maximize the value delivered from day one.
Maximize Uptime
Preventative maintenance maximizes system uptime
Optimize Performance
Software upgrades ensure your system is optimized and efficient
Maintain Control
Ensure that your solution is operating at peak performance
Talk to us about the right support package for you
Your on-going success assured
Project management & installation
Project Management begins from the moment that you decide to place your order with Traka. Our specialist Customer Account Managers work behind the scenes with our sales team to ensure a seamless handover.
Training
Our training department to provides a comprehensive range of courses to enhance your knowledge and skills with the aim that the courses give you the best qualifications for long-term success in an environment as dynamic as the asset management industry.
Customer support
Customer satisfaction is our top priority – at Traka we pride ourselves on building long term partnerships from initial hardware installation, through the system software configuration and user training and finally in providing on-going customer support via our help-desk.
Maintenance contracts
In the unlikely event that you do experience a problem with your Traka system, our dedicated customer support service, located in the UK, US, EMEA and Oceania, operate a fast and efficient telephone service to assist you quickly in resolving any problems.