iFob Management

All documents related to iFob Management

Last updated: 04/07/2023

Adding new iFobs to random return system

This document will help you to add new iFobs in a Random Return System. 

In this document you will find:

  • Manage Lost iFobs
  • Replace an iFob
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How to replace an iTag

This document will help you in an event where an existing iFob needs a new iTag (plastic numbered tag) allocating to it

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Managing lost iFobs

This document will provide you with workflows from marking iFobs as Lost in the system through to Charging Users.

In this document you will find:

  • Set iFob Lost Days
  • Mark an iFob as Lost
  • View Lost iFobs
  • Chargeable iFobs
  • Redetected iFobs
  • Refund a Lost iFob
  • Activity Reporting
  • Recommendations
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