Ninety-five million passengers a year travel to and from Atlanta International Airport, which has consistently remained the busiest airport in the world since 2000. That’s more than 250,000 passengers a day and over 2,500 arrivals and departures daily. On top of the constant traffic from millions of travelers, roughly 58,000 people are currently employed at the Atlanta airport.
With a high amount of daily traffic at a busy airport like Atlanta International, the highest level of asset security is imperative for the safety of travelers and workers and for the overall efficiency of the airport.
Controlling Access to Valuable Assets
As you can see from our Airport Security Infographic, there are a wide variety of employees that work to ensure airport procedures operate smoothly. From baggage handlers to air traffic controllers, airport employees require access to important assets such as baggage scanners, emergency vehicles and other devices in order to thoroughly complete their jobs.
Assigning the right key access to each employee is crucial to the success of airport operations, as well as the safety of passengers and workers. Traka’s advanced key management solutions have been successful in assisting the control of access to the following major airport assets:
- Baggage scanners
- Other devices
In the United States alone, more than two million pieces of luggage are lost or damaged annually, resulting in mishandled luggage being the second most complained about issue to the Department of Transportation.
Luggage is often scanned several times throughout its airport journey to ensure it arrives when and where it’s supposed to. So why is there such an issue with lost or mishandled luggage?
Limited management systems are often the cause for issues with passenger’s luggage, as there are very limited automated processes available to ensure baggage scanners are charged and ready for use. This simple issue can incite larger problems since personnel will need to scurry to find working, charged devices. In a fast-paced environment like a busy airport, this interruption can create unnecessary travel delays and upset passengers.
An automated management system can assign a specific baggage scanner to a single staff member that is permitted access, making only one person at a time responsible for the device. This enforces strict responsibility for devices and limits instances of faulty, broken or uncharged scanners since employees will be held accountable for device misuse that occurs while they are in possession.
Large airports like Atlanta International can encompass areas over several miles, making the need for accurate and speedy access to transportation necessary. In the execution of airport operations, it’s impossible to function without the availability of the following vehicles:
- Police cars
- Fire engines
- Quick repair
- Baggage transportation
- And more
Prompt access to these vehicles is essential to the flow of airport operations. If the success of an airport relies, in part, on well-organized vehicle access, why aren’t they being centrally and thoroughly monitored?
Response vehicles transport staff and equipment across the vast area of an airport and are used constantly throughout daily operations. Without an automated key management system that only allows permitted employees to access keys to vehicles, there is a severe risk of vehicles ending up in the wrong hands, which can put the overall safety of the entire airport at risk.
Accountability is essential when it comes to allowing employees to use expensive equipment, like the above mentioned vehicles. Effective key management allows a central administrator to see who has used which vehicle key and when it was last used. This leaves all employees accountable for any damage or misuse that happens to a vehicle that was under their supervision. It also prevents employees who are not allowed vehicle access from using keys and putting airport employees and travelers in danger.
With the evolution of technology, airport engineers and maintenance advisors are beginning to use smart tools – like tablets – to help diagnose issues and perform routine checks on engines and aircrafts.
These highly coveted items can be lost easily and stolen in the blink of an eye. Since airports are making a financial investment in this technology, why aren’t they protecting the items?
Tablets are beneficial to airport operations but they are also an expensive investment. Careless employees can put these items at risk, resulting in a loss for the airport and a potential security leak. Without an automated tracking system for access and accountability, there are no consequences to a careless employee’s actions.
Asset management, like an intelligent locker that can control who is allowed to take out a device and when it can be used, is crucial. This management also includes device monitoring, which keeps track of who is in possession of or last accessed a device, thus creating the ultimate employee accountability system.
Don’t Put Your Airport at Risk
Bustling airports, like Atlanta International, are constantly packed with people in a rush to reach their destination. For successful airport operations, assets and vehicles should be readily available to the right employees with 24/7 monitoring and auditing so that unnecessary issues and delays can be avoided.
Traka provides intelligent key and asset management systems for many airports around the world that help control and monitor vital airport assets, increasing the efficiency of airport procedures.
For more information about Traka’s automated key management systems and their effectiveness in airports worldwide, browse our Transportation Security Page or view our Airport Security Infographic.