Customer support

Technical support is available to all customers with an active software license. The majority of support calls can be resolved over the phone, by email or screen-share collaboration. In the rare case we are unable to resolve an issue remotely, such as a critical hardware issue that would require a Traka Certified Technician to fix, we can offer field services. 

Support calls are answered by our dedicated support teams, so you can be assured of assistance from our trained specialists to assist with any questions or issues that may arise with hardware, software or system integration.