Traka statement regarding Coronavirus (COVID-19)

During this time of unprecedented uncertainty with the global Covid-19, our thoughts are with those who are affected by this virus and the many communities around the world that are facing extreme measures to slow its spread.

Traka APACMEA has remained operational as an "essential business" providing critical products and support for industries such as healthcare, pharmaceuticals, federal and local government agencies, grocery supply chains, transportation, logistics, energy, national defence and other critical infrastructure functions.

We continue to monitor the latest updates about the global COVID-19 outbreak and are taking actions to safeguard the health of our employees and preserve our ability to operate. We have identified areas which we consider critical to operate and have implemented operational continuity plans within our teams to ensure we have sufficient resources to keep our operations running safely and products shipped to our customers from medical facilities, government agencies, critical infrastructure, and other essential businesses that rely on Traka as part of their day to day operations.

Many of our office personnel have already been working remotely from home since March 18th to continue to seamlessly support your business. We are able to provide you with sales, technical support, and back-office support without disruption.  In addition, we have a team of critical office personnel dedicated to the manufacturing and shipping of all needed new and support related products, spares and solutions.

As you place orders, please verify that you have staff in place to receive the product. We have implemented a new process in our shipping procedures to give you the opportunity to certify your ability to receive your order. This will prevent unnecessary delays and returns, while allowing us to get these essential products to the right place quickly and efficiently.

Traka remains committed to providing the superior service and support that our customers have come to expect of our company. As the situation evolves, we will continue to reach out if there is additional support we can provide. In the meantime, if you have any further questions, please contact your local Traka support.

 

Thank you and stay safe,

Traka APACMEA