Operations Director

An Amazing Career Opportunity for an Operations Director !

Location: La Ciotat

Job ID: 47700

The Operations Director is responsible for end‑to‑end operational excellence across the lifecycle of RFID hardware and tag products, from supplier sourcing and manufacturing through quality, logistics, and delivery to customers.

This role ensures scalable, cost‑effective, and reliable operations, supporting growth, margin targets, and customer satisfaction in an industrial environment.

As a Leader, you will be accountable for the operational performance of HID Textile Services in EMEA and APAC, and coordinate with US operations, by defining enhanced S&OP process, making it efficient to support the Business Unit growth.

You will integrate global financial and operating plans with strategic objectives to deliver improved operating and financial results.

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

Identification Technologies (IDT):

IDT is creating trusted identities for IoT applications through Smart Components and Enabling Services.

HID’s Identification Technologies powers the trusted identities of the world’s people, places and things through smart components and cloud services. We make it possible for people and organizations to transact safely, work productively, and travel freely. Our contactless identification and sensing (RFID, NFC, and BLE) components and solution enabling technologies address the dynamic requirements across multiple industries to wirelessly connect, identify, collect and manage data quickly and accurately across virtually any IoT application.

Essential Duties :

Manufacturing & Supply Chain Management

• Define and execute the global operations strategy aligned with business objectives.
• Manage manufacturing operations (inhouse and/or contract manufacturers), including
• Capacity planning.
• Yield, scrap, and efficiency targets.
• Process standardization and continuous improvement.
• Supplier selection, qualification, and dual‑sourcing.
• Cost negotiations and long‑term agreements.
• Risk management (shortages, geopolitical, lead times)

Operations Performance & Cost Control

• Own COGS, operational budgets, and productivity targets.
• Drive cost reduction initiatives (BOM optimization, sourcing leverage, logistics optimization).
• Implement and track KPIs such as:
• OTD (On‑Time Delivery)
• Inventory turns.
• Manufacturing yield.
• Cost variances.
• Lead Sales & Operations Planning (S&OP) to balance demand, supply, and inventory.

Quality, Compliance & Reliability

• Ensure products meet quality, reliability, and regulatory requirements (e.g. CE, FCC, RoHS, REACH, ISO).
• Oversee, Incoming, in‑process, and final quality controls.
• Corrective and preventive actions (CAPA).
• Field quality issues and RMA analysis.
• Drive a “built‑in quality” culture across operations and suppliers.

New Product Introduction (NPI) & Industrialization

• Partner with Engineering and Product Management to:
• Industrialize new hardware and tag products
• Ensure Design for Manufacturing (DFM) and Design for Test (DFT)
• Own the transition from prototype → pilot → mass production.
• Secure readiness across supply chain, tooling, test equipment, and documentation.

Logistics, Inventory & Order Fulfillment

• Manage global logistics, warehousing, and distribution.
• Optimize inventory levels while maintaining service levels.
• Ensure efficient order fulfillment and customer deliveries, including international shipments.

Team Leadership & Organizational Development

• Lead and develop multi‑disciplinary teams (manufacturing, supply chain, quality, logistics). 
• Build a culture of accountability, continuous improvement, and operational rigor.
• Work cross‑functionally with Engineering, Product Management, Finance, and Customer Support.

Essential Qualifications

• To perform this role successfully, candidates must meet the following requirements.
• At least 10 years of experience in operations role within large volume hardware / electronics / industrial devices company.
• Proven experience managing:
• Manufacturing (EMS/ODM or internal factories)
• Global supply chains.
• Cost and margin objectives.
• Strong exposure to NPI and industrialization of hardware products.
• Excellent interpersonal, communication, public speaking, and presentation skills in an international environment. Ability to effectively communicate in the English language, both verbally and in writing.
• Successful RFID Technology background and HW experience are a plus.
• Ability to generate respect and trust from staff and external constituencies. An acute sense of   Business management and administration.
• Should possess leadership qualities and managerial abilities.
• An ability to manage project leaders in system engineering.
• A strong and dedicated understanding of the client’s needs and basic requisites.
• Solid working knowledge of budgeting and strategic planning.
• Soft skills: organization, autonomy, team spirit, leadership.
• Experience or good understanding or Oracle EBS system is a definitive plus.

Work Requirements

• Compliance with all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Job Travel - 25-40% ,Therefore, employee must possess or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired.

What we can offer you:

• Competitive salary and rewards package.
• Competitive benefits and annual leave offering, allowing for work-life balance.
• A vibrant, welcoming & inclusive culture.
• Extensive career development opportunities and resources to maximize your potential.
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds.

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.

Please be aware that our recruitment process may include the use of AI-powered tools to assist in screening applicant resumes. These tools help us efficiently identify candidates whose qualifications and skills align with the job description. We use AI in a responsible manner and in accordance with applicable data privacy laws and regulations. Importantly, all applicants are reviewed by our Talent Acquisition team. AI is used to support, not replace, human judgment in the evaluation process.