Jr. IT Business Analyst
Position Summary:
The primary role of the Jr. IT Business Analyst is to ensure that business processes and supporting systems continue to meet business project stakeholder needs. This position is a vital part of ensuring operations continues to produce without interruption. This person is a hands-on worker who will drive the creation of process models (primarily conceptual/logical level models, often using business process analysis [BPA] tools) and work with others to provide the supporting process ecosystem and implementations (including screen interactions, dashboards, rule management and optimization algorithms). This position deals with the more tactical, day-to-day aspects of discovering, validating, documenting and communicating business-process-related knowledge through modeling, simulating and analyzing current and future states.
Primary Responsibilities:
- Defines and documents business functions and processes.
- Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
- Serves as a liaison between non-technical stakeholders and technical teams for any issues that arise as well as any process change requests.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
Knowledge/Skills:
- Excellent oral and written communication skills
- Strong presentation, spreadsheet, flow charting, and word processing applications skills
- Previous experience with Enterprise Resource Planning (ERP) Systems (JD Edwards is preferred)
- Previous experience working in a manufacturing plant applying business analysis to manufacturing process.
- Experience with Microsoft SQL and Power BI is preferred.
- Must have strong time management and organizational skills
- Position requires exceptional problem solving skills and attention to detail
- Troubleshoot day to day system responses and manage work queue of user requests.
- Ticket Lifecycle Management – Monitor for aging tickets and push to resolution
- Experience with project specification writing is desired.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
