Cash Application Specialist Rep

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available for a Cash Application Specialist.

Your Role in Keeping the Future in Safe Hands:

As the Cash Application Specialist for the Global Solutions division of ASSA ABLOY, you will accurately receive and apply all forms of payment remittances received from our North American business partners for product and services. The ideal candidate would have experience working successfully in a fast-paced, remote environment and be accustomed to working with lockbox and banking information, as well as deciphering remittance data for electronic forms of payment such as wire, ACH, and credit card transaction.

Additionally, this position will be required to have detailed knowledge of PCI compliance rules and guidelines and be able to demonstrate this understand through daily applications. Furthermore, experience understand cash application “best practices” which drive efficiency and productivity are essential. This role reports to the Accounts Receivable Supervisor.

What you will do…

• Use the online banking applications for (US, Canada, etc…) customers to view, research and apply all incoming lockbox receipts by receipt number, customer name and various other search criteria.
• Review, research and validate cash and credit transactions in Microsoft Dynamics AX.
• Accurately apply receipts to the invoice header level for both system generated and manual invoices and work directly with the appropriate party when additional information is required.
• Accurately apply receipts against invoices for AIA or Payment Application projects.
• Periodically review credit balances to determine the following: if a refund is required, a payment application error occurred or if the credit balance should be recognized as revenue. Initiate the appropriate action based on review.
• Research, consolidate and correct any misapplied funds identified during the daily routine activities fully abiding by the policies and procedures as set by the Accounts Receivable Manager.
• Research and process any refunds that are validated during the daily routine activities fully abiding by the policies and procedures as set by Accounts Receivable Manager.
• Review, reach, and gather all information required to complete posting of Wire/EDI/ACH payments files in Microsoft Dynamics AX ensuring that all electronic payments have been applied thoroughly and accurately.
• Respond to research request for remittance support/documentation within 48 hours of the request.
• Complete research requests stemming from potential misapplied payments or payment inquires within a 48-hour turnaround time and maintain error free accuracy of records and documentation supporting the results.
• Assist AR Collectors, Billing team and/or managers with research assistance, problem resolution and provide data on various research requests related to receipts, misapplied funds and refund requests.
• Reduce the overall unidentified and unapplied cash balances each month.
• Assist in the develop of and updates to the AAGS cash application policies, procedure and reports.
• Assist in creation and implementation of proven cash application “best practices” and internal controls that are considered GAAP compliant.
• Perform special projects as assigned by management.

What we expect of you…

• 2 – 4 years of experience in Finance/Accounting working in a fast-pace, deadline-driven environment
• 2 years or more experience is cash application processing.
• Specific knowledge processing various banking transactions (ACH, Wire, Credit Card, Virtual Card, Lockbox – both full scale and deposit-only)
• Detail oriented and capable of reviewing data to find variances, trends, and errors
• Follow instructions and procedural guidelines
• Solid organizational and time-management skills, including the ability to advance numerous competing priorities
• Provide a high level of customer service
• Must possess excellent mathematical skills
• Coachable, reliable, and must display a positive attitude during stressful situations
• Thrives in a complex, fast-paced environment that offers continuous learning of software applications and operational improvement
• Strong interpersonal and communication skills; speaks and writes in a clear, concise, and grammatically correct professional manner
• Flexible to work extra hours as needed to ensure all billing deadlines are met

Preferred professional skills…

• Ability to learn and contribute at a high level in a remote work environment
• Understanding of basic GAAP, PCI Compliance and Cash Management controls and guideline
• Previous hospitality or construction experience in a financial capacity
• Experience with USD and CAD currency transactions both taxable and nontaxable.

Preferred software skills…

• Microsoft Dynamics AX
• Service Now
• Cforia
• Teamwork and TeamDesk
• SmartSheets
• Chrome and/or Internet Explorer
• Microsoft Applications Excel – intermediate user comfortable with basic formulas and tables