Quality Engineer

An Amazing Career Opportunity for a Quality Engineer!! 

Location: Eden Prairie, MN

Job ID: 37994

Who are we? 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

As our Quality Engineer, you’ll support HID’s success by: 

• Overseeing the global triage and escalation of emerging issues, collaborating with key stakeholders to review, contain, conduct failure analysis, identify root causes, implement corrective actions, and validate their effectiveness to prevent recurrence.
• Owning and acting as the voice of customer by collaborating with key internal stakeholders to address unresolved issues related to manufacturing operations, supplier quality, product quality, delivered quality, and feature requests.
• Supporting new product development to ensure safe and effective products by robustly complying with design controls and company policies.
• Assisting the category manager in quarterly business reviews to report supplier performance and ensure corrective actions are implemented.
• Conducting supplier quality sustainability audits specific to the secure issuance business unit.
• Performing in-process inspections on finished products at suppliers/contract manufacturers according to HID product drawings, and record results. Communicating discrepancies for root cause analysis and corrective actions.
• Utilizing quality assurance tools to test, track, analyze, and report on materials, processes, and products.
• Collecting data and developing documentation for continuous process improvement.
• Generating reports on issues identified during quality assurance activities and providing recommendations for improvements.
• Assisting with quality planning functions, including Quality Management Systems and audits.
• Managing corrective action requests (CAR) and preventive action request for external and internal product and process quality issues.
• Managing relevant Key Performance Indicators (KPIs), such as Cost of Poor Quality (COPQ), Return Material Authorization (RMA), Material Review Board (MRB), Delivered Quality, and Corrective and Preventive Action (CAPA).
• Assisting in conducting quality training and actively participating in continuous improvement, preventive, and corrective action programs.
• Promoting preferred techniques for continuous improvement, such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, and Process Failure Mode and Effects Analysis (PFMEA).
• Leading ISO 9001 internal/external audits for quality management as needed.
• Ensuring processes related to quality team are consistent w/ ISO documented procedures.  

Your Experience and Background include:  

• Associate / Bachelor’s / Master's degree or equivalent technical school education in related field or equivalent combination of education and experience.
• 1-3 years of direct Quality Engineering experience required.
• Must understand Quality Engineering tools and methodologies. (FMEA, 8D, Cause & Effect Diagram (fishbone), control plans, SPC, Six-Sigma, Poka-Yoke, 5 WHYS, DMAIC, PDCA, and MSA).
• Hands-on experience with Lean Manufacturing techniques strongly desired.
• Must be familiar with ISO 9001:2015 standard.
• Candidate should possess a basic knowledge of electronics design principals and electronics manufacturing processes. 
• Must possess strong analytical, critical thinking, communication and problem-solving skills.
• Must be able to lead cross-functional problem-solving teams.
• Must be able to work as part of both internal (within HID) and external (customer’s) team.
• Ability to quickly engage in situations, assess alternative courses of action, anticipate issues and implement programs and tactics to drive effective change to customers.
• Ability to work with minimal supervision.
• Excellent project management skills.

What we can offer you:

• Competitive salary and rewards package

• Competitive benefits and annual leave offering, allowing for work-life balance

• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds

Why apply? 

• Empowerment: You’ll work as part of a global team in a flexible work environment, learning and enhancing your expertise. We welcome an opportunity to meet you and learn about your unique talents, skills, and experiences. You don’t need to check all the boxes. If you have most of the skills and experience, we want you to apply.
• Innovation: You embrace challenges and want to drive change. We are open to ideas, including flexible work arrangements, job sharing or part-time job seekers.
• Integrity: You are results-orientated, reliable, and straightforward and value being treated accordingly. We want all our employees to be themselves, to feel appreciated and accepted.

The base salary in the United States is $60,000 to $70,000. 

HID does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. We are not responsible for any fees related to unsolicited resumes.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity. If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com.