"The opportunity to play a key role in deciding what the company can sell, and ensuring the sales team and channel partners have all the information they need to configure and sell systems is tremendous."

What first attracted you to work at Traka?
The Mayor of Milton Keynes was hugely enthusiastic about Traka’s people and products, after she visited the company in connection with the Queen Award for Innovation in 2012. It occurred to me then that this would be an interesting firm to work for. The opportunity presented itself a couple of years later, when Traka decided to hire its first Product Manager. During the interview process it become clear to both sides that there was a great overlap between what both sides could offer and what we were each looking for.
What do you like most about working at Traka?
Working with great colleagues, and tackling “nice problems to have” – more ideas for future developments than resources to deliver those developments, more customers thinking of innovative ways of using our products, more new colleagues (in the UK and around the world) wanting to learn all about our products and what they can do.
Tell us about the best part of your role at Traka?
The variety of products (multiple electronics platforms, multiple sizes shapes and capacity of systems, multiple software platforms); the variety of new products, options and functionality being developed each year; the variety of attention from broad strategic sweep to the tiniest of details. The opportunity to play a key role in deciding what the company can sell, and ensuring the sales team and channel partners have all the information they need to configure and sell systems (and to specify them so they get built and despatched correctly). Last week’s challenge was a left-handed key cabinet. The week before it was a commercial challenge with our Intellectual Property. Later today, I’ll start figuring out how to create new contractual structures to sell a managed software service through our reseller channel.
How would you rate your work-life balance?
The company is based just a few miles from my home, thus avoiding the 1-2 hour commutes that ruin the work-life balance of many people. Moreover, the firm is very supportive of employees having family/domestic commitments and/or having an involvement in the life of their community, provided these factors are managed without an impact on the company’s work (eg, by working slightly different hours, starting work earlier, or whatever).
What motivates you to go above and beyond at work?
Colleagues at all level (up to & including the Technical Director & the Managing Director) are unfailingly courteous, even when making requests for a piece of work that is technically difficult and needs doing to a tight timescale. When it’s done, they are appreciative of the effort and the results. And if the deadline means I have to get into the office an hour earlier than I had intended, the appreciation makes it worthwhile.
What's your most recent accomplishment at work?
The creation and introduction of two flowcharts for business processes that affect the service we provide to our customers (and all the associated meetings, negotiations and internal comms to ensure everyone agrees & understands their role in the processes).
Do you believe we give authentic recognition in the workplace?
Numerous examples, including most notably, the MD’s staff briefings.
Do you think that Traka offer adequate opportunities for promotions and career development?
I see numerous examples around me, of colleagues being offered the chance to take on new jobs and new challenges within the company (including some high-visibility secondments to the USA).
How would you describe the culture at Traka?
I like the culture of celebrating success, in every department. I like the fact that EVERYONE is included in the all-staff briefings. After portions of my career in companies that work very differently, it still feels odd that “it’s easier to get forgiveness than permission”, but what’s nice is, everyone knows that this is part of the company’s culture, and everyone behaves accordingly. I like the high standards of technical product safety and certification, and the related high standards of safety training and awareness across the company. I like the fact that Traka is producing the best products technically in our field, and unashamedly expecting to be paid premium prices for these premium products.
Would you recommend Traka as an employer?
See any & all of the answers above!

 

Tell us about the best part of your role at Traka?