Traka complete package

When you purchase a Traka system, we pride ourselves on the fact that you are buying more than just a physical box.

The service provision you can expect from Traka will include...

  • An experienced engineer to install the system at your site
  • A project manager to help you plan your system configuration – your keys, users, their permissions and reports you want to prepare
  • Training for your users and administrators
  • Aftercare from our account management team
  • Telephone assistance using our dedicated help line direct to our UK support centre
  • Optional 3 and 5 year maintenance contracts are also available

Project management and installation

Project Management begins from the moment that you decide to place your order with Traka. Our specialist Customer Account Managers work behind the scenes with our sales team to ensure a seamless handover.

Customer support

Customer satisfaction is our top priority – at Traka we pride ourselves on building long term partnerships  from initial hardware installation, through the system software configuration and user training and finally in providing on-going customer support via our help-desk.

Training

Our training department aims to provide a comprehensive range of courses to enhance your knowledge and skills with the aim that the courses give you the best qualifications for long-term success in an environment as dynamic as the asset management industry.

Maintenance contracts

In the unlikely event that you do experience a problem with your Traka system, our dedicated customer support service, located in both the UK and US, operate a fast and efficient telephone service to assist you quickly in resolving any problems.